Wednesday, August 28, 2019
What managing leading, coaching, and motivating styles do managers Essay
What managing leading, coaching, and motivating styles do managers adopt in organisation A - Essay Example Money that is, in many instance, the life savings of clients are entrusted to the care of the banks. Banks are governed by rules to reinforce confidence that their clientsââ¬â¢ money is protected. Banks are mandated by the government to follow these rules and transgressions are dealt with stiff penalties, including forfeiture to conduct business in extreme cases. The rules are most of the time the source of conflict between customers and the bank. These frictions, if allowed to escalate, lead to the diminished trust and confidence of the clients for the bank and when it continues to be unresolved, it will result to the withdrawal of the clientsââ¬â¢ business from the bank. It is thus the responsibility of the bankââ¬â¢s customer frontlines or customer representatives to maintain, manage, and care for the bankââ¬â¢s clients that will strengthen and restore its trust and confidence for the bank. A customer that has the full faith and confidence for its bank is a satisfied customer who is willing to increase the volume of business and transactions for the benefit of the bank. An increase in transaction and business translates to an increase in its profitability and viability. Management in context of this paper is the provisioning of the necessary resources and giving decisions so that employees can do their job properly. The objective is to be able to convert business requirements into tangible results (Tannenbaum & Schmidt, 1958). Management style is the manner in which resources are provided and decisions are delivered to the employees to implement. This would include Managers who: makes decision and announces it; sells decision or convinces subordinate that it is the right decision; presents ideas and invite question; present tentative decision; presents problems, solicit suggestion then make decision; defines limits and ask group to make decision; permits subordinates to function within limits (Tannenbaum & Schmidt, 1958). Leadership
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